Help Centre
QuickBooks Online Tips & Best Practices

Reviewed by Kerry Smithies, CPA and QuickBooks Online ProAdvisor

Last reviewed: September 2026

How often should I reconcile my bank accounts?

Bank accounts should generally be reconciled as soon as your bank statement is available.
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Regular reconciliations help identify errors early, maintain accurate financial records and provide confidence that your financial reports are reliable.
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Leaving reconciliations for several months often makes problems much more difficult to identify and resolve.

How often should I review my financial reports?

At a minimum, business owners should review their financial reports every month.
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Regularly reviewing your Balance Sheet, Profit & Loss and Statement of Cash Flows helps you identify trends, unusual balances and potential problems before they become significant.
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Your financial reports are valuable management tools, not just documents prepared for tax purposes.

Which report should I look at first?

Many business owners head straight to the Profit & Loss.
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I recommend starting with the Balance Sheet.
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If your Balance Sheet contains errors, there's a good chance your Profit & Loss isn't telling the whole story either.
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Reviewing the Balance Sheet first provides greater confidence in the financial information you're using to make business decisions.

Should I review my Accounts Receivable regularly?

Yes.
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Reviewing your Accounts Receivable Aging Report helps ensure outstanding invoices are collected promptly and allows you to identify old balances that may need further investigation.
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Remember, amounts shown in Accounts Receivable have already been recognised as income.

Should I review my Accounts Payable regularly?

Yes.
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Reviewing your Accounts Payable Aging Report helps you manage upcoming payments, maintain good supplier relationships and identify unexpected balances that may require investigation.
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Keeping Accounts Payable up to date also contributes to more accurate financial reporting.

How often should I review my inventory?

If your business carries inventory, regular reviews are important.
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Physical inventory counts help ensure the inventory shown in QuickBooks Online reflects what is actually on your shelves.
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Accurate inventory contributes to reliable financial statements and better business decisions.

Should I close my books in QuickBooks Online?

Many businesses choose to close completed financial periods once reconciliations and reporting have been finalised.
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Closing the books helps reduce the risk of accidental changes to previously reported financial information.
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The timing depends on your business and your reporting requirements.

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What's the biggest mistake business owners make in QuickBooks Online?

One of the most common mistakes is relying on financial reports without first confirming the underlying information is accurate.
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A Profit & Loss report may appear reasonable, but if reconciliations haven't been completed or Balance Sheet accounts contain errors, important business decisions could be based on incorrect information.
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Confidence in your reports starts with confidence in your bookkeeping.

Should I fix problems as I find them?

Yes.
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Small issues are usually much easier to resolve than problems that have been accumulating for months or years.
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Regular reviews help identify issues early, reducing the time and cost involved in correcting them.

How can I keep my QuickBooks Online company healthy?

Good habits make a significant difference.
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These include:

Consistent attention helps ensure your QuickBooks Online company remains accurate and continues to provide reliable information for decision making.

Is QuickBooks Online just for keeping records?

No.
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QuickBooks Online is much more than a bookkeeping system.
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When your information is accurate, it becomes a valuable business tool that helps you monitor performance, understand cash flow and make better-informed decisions.
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The more confidence you have in your financial information, the more valuable QuickBooks Online becomes.

How can I become more confident using QuickBooks Online?

Confidence comes from understanding both the software and the accounting behind it.
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Whether you learn through YouTube tutorials, structured training or one-on-one guidance, taking the time to understand why things work the way they do will help you get much more value from QuickBooks Online.